Privacy Policy

Effective Date: September 22, 2026

BWITESell respects your privacy and is committed to protecting the personal information you provide when using the BWITESell website, mobile application, and related services.

This Privacy Policy explains how BWITESell (“BWITESell”, “we”, “us”, or “our”) collects, uses, stores, protects, and shares information when you access or use:

The BWITESell mobile application;
The website www.bwitesell.com;
Our online services, features, products, and business solutions; and
Any related services provided by BWITESell.

By using BWITESell, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you use BWITESell, we may collect the following categories of information.

1.1 Account and Contact Information

When you create an account or interact with our services, we may collect information such as:

Full name;
Email address;
Telephone/mobile number;
Username or account identifier;
Password or authentication credentials;
Business or organization information;
Profile information; and
Other information you voluntarily provide.

1.2 Business and Transaction Information

If you use BWITESell to manage products, customers, orders, sales, or other business activities, we may collect information such as:

Product information;
Customer information entered by you;
Orders and purchases;
Sales information;
Invoices and related records;
Payment or transaction references;
Business activity and account records; and
Other information necessary to provide the requested service.

1.3 Device and Technical Information

When you use our mobile application or website, certain technical information may be collected automatically, including:

Device type;
Operating system and version;
Application version;
IP address;
Browser type;
Device identifiers where permitted;
Network information;
Crash and diagnostic information;
Log information; and
General usage information.

We use this information primarily to operate, secure, maintain, troubleshoot, and improve our services.

1.4 Information You Provide to Us

We may collect information when you:

Register for an account;
Contact customer support;
Submit forms;
Make or manage transactions;
Create or manage business information;
Participate in promotions or other activities;
Provide feedback; or
Otherwise communicate with BWITESell.

2. How We Use Information

We may use collected information to:

Create and manage user accounts;
Provide and operate BWITESell services;
Process and manage transactions;
Manage products, orders, customers, and business records;
Authenticate users and maintain account security;
Provide customer support;
Communicate with users about their accounts and services;
Send service-related notifications;
Detect, prevent, and investigate fraud, abuse, security incidents, and unauthorized activity;
Maintain and improve application performance;
Troubleshoot technical problems;
Analyze usage and improve our products and services;
Comply with applicable legal and regulatory obligations; and
Perform other purposes disclosed to you at the time information is collected.

We do not sell your personal information as a primary business practice.

3. Communications

We may contact you using information associated with your account for purposes such as:

Account verification;
Security alerts;
Transaction notifications;
Service notifications;
Customer support;
Important changes to our services;
Updates relating to your account; and
Other communications necessary to provide our services.

Where applicable, you may have the option to manage certain promotional communications.

4. Information Sharing

We may share information only when reasonably necessary to operate our services, comply with legal obligations, or protect our users and business.

Depending on the services you use, information may be shared with:

Service Providers

We may use third-party companies that provide services such as:

Cloud hosting;
Database infrastructure;
Authentication;
Communication services;
Email or SMS delivery;
Payment processing;
Analytics;
Application monitoring;
Security services; and
Technical infrastructure.

These service providers may process information only as necessary to provide services to BWITESell and are expected to handle information appropriately.

Legal and Regulatory Authorities

We may disclose information when required or permitted by applicable law, regulation, legal process, court order, or governmental request.

Business Transactions

If BWITESell is involved in a merger, acquisition, restructuring, financing, sale of assets, or similar transaction, information may be transferred as part of that transaction, subject to applicable law.

Protection of Rights and Security

We may disclose information when reasonably necessary to:

Protect users;
Protect BWITESell;
Investigate suspected fraud or abuse;
Enforce our terms and policies;
Prevent security threats; or
Protect the rights, property, or safety of users or others.

5. Third-Party Services

BWITESell may integrate with third-party technologies and services.

These services may process information according to their own privacy policies and terms.

Examples may include services used for:

Hosting and infrastructure;
Authentication;
Analytics;
Payment processing;
Communications;
Crash reporting;
Security; and
Other technical functionality.

Where third-party services are integrated into BWITESell, we take reasonable steps to ensure that data processing is limited to legitimate purposes related to providing the service.

6. Payments

Where BWITESell provides payment-related functionality, payment information may be processed by authorized third-party payment providers.

BWITESell may receive transaction information such as:

Transaction reference;
Payment status;
Amount;
Date and time;
Customer/account identifier; and
Other information required to reconcile a transaction.

Where payment card or other sensitive payment credentials are processed by a third-party payment provider, BWITESell does not necessarily receive or store the complete payment credentials.

Users should review the applicable payment provider’s privacy policy for additional information about its handling of payment information.

7. Cookies and Similar Technologies

The BWITESell website may use cookies and similar technologies to:

Maintain website functionality;
Remember preferences;
Improve website performance;
Understand how visitors use the website;
Improve security; and
Analyze website traffic.

You may be able to control cookies through your browser settings. Disabling certain cookies may affect website functionality.

8. Data Security

We take reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

Security measures may include:

Access controls;
Authentication mechanisms;
Encryption where appropriate;
Secure communications;
Monitoring and logging;
Infrastructure security; and
Regular maintenance and security improvements.

However, no electronic transmission or storage system can be guaranteed to be completely secure.

9. Data Retention

We retain personal information only for as long as reasonably necessary to:

Provide our services;
Maintain your account;
Complete legitimate business purposes;
Comply with legal, tax, accounting, or regulatory requirements;
Resolve disputes;
Enforce agreements; and
Detect and prevent fraud or security incidents.

When information is no longer required, we may delete, anonymize, or securely dispose of it in accordance with applicable requirements.

10. Account Deletion and Data Deletion

If BWITESell provides account registration, you may request deletion of your account and associated personal information.

To request account or personal-data deletion, contact us using the contact information provided below.

When we receive a valid deletion request, we will review and process the request in accordance with applicable law and our legitimate business and legal obligations.

Certain information may need to be retained where required by law, necessary for legitimate legal or accounting purposes, required to resolve disputes, or necessary to prevent fraud and abuse.

Where information is retained for these purposes, it will be handled in accordance with this Privacy Policy.

11. Children’s Privacy

BWITESell is not intended to knowingly collect personal information from children where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can review the situation and take appropriate action.

12. International Data Processing

Depending on the infrastructure and service providers used by BWITESell, information may be processed or stored in countries other than the country in which you reside.

Where required, we take reasonable steps to ensure that applicable legal requirements relating to international data transfers and data protection are respected.

13. Your Privacy Rights

Depending on your location and applicable law, you may have rights relating to your personal information, which may include:

Requesting access to personal information;
Requesting correction of inaccurate information;
Requesting deletion of personal information;
Requesting restriction of certain processing;
Objecting to certain processing;
Requesting a copy of certain information; and
Withdrawing consent where processing is based on consent.

To exercise applicable rights, contact us using the information below.

We may need to verify your identity before processing certain requests.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

Changes to our services;
Changes in technology;
Changes in legal or regulatory requirements; or
Changes in our data practices.

When we make material changes, we may provide an appropriate notice through our website, application, or other communication channels.

The “Effective Date” at the beginning of this Privacy Policy indicates when the policy was most recently updated.

15. Contact Us

If you have questions about this Privacy Policy, your personal information, or a privacy-related request, please contact BWITESell through our website:

Email:info@bwitesell.com

Privacy / Support: Please use the contact information provided on the BWITESell website.

BWITESell

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