Effective Date: September 22, 2026

BWITESell is committed to protecting the privacy and personal data of individuals who use our website, mobile application, products, and services.

This Data Privacy & Protection Policy explains the principles and practices we follow when processing personal data.

This policy should be read together with the BWITESell Privacy Policy and Terms & Conditions.

1. Scope

This policy applies to personal data processed through:

• The BWITESell mobile application;
• www.bwitesell.com;
• BWITESell customer and business accounts;
• Online forms and services;
• Customer support channels;
• Business transactions and interactions; and
• Other services operated by BWITESell.

2. Data Protection Principles

BWITESell aims to process personal data according to the following principles:

Lawfulness and Transparency

Personal data should be processed for legitimate and clearly communicated purposes.

Purpose Limitation

Data should be collected and used for specific purposes connected to the services being provided.

Data Minimization

We seek to collect information that is reasonably necessary for the relevant service.

Accuracy

We take reasonable steps to maintain accurate and up-to-date personal information.

Storage Limitation

Personal information is retained only for as long as reasonably necessary or legally required.

Security

We use reasonable technical and organizational safeguards to protect personal data.

Accountability

We seek to maintain appropriate processes for responsible handling of personal information.

3. Categories of Personal Data

Depending on how you use BWITESell, information may include:

• Name;
• Email address;
• Telephone number;
• Account credentials;
• Business information;
• Customer and supplier information entered by an authorized user;
• Transaction and order information;
• Device information;
• IP address;
• Application and website usage information;
• Technical and diagnostic information;
• Communications with customer support; and
• Other information voluntarily provided by the user.

We do not intentionally request sensitive personal information unless it is necessary for a specific service and permitted by applicable law.

4. Purpose of Data Processing

Personal data may be processed to:

• Create and maintain accounts;
• Provide BWITESell services;
• Manage business operations;
• Process orders and transactions;
• Provide customer support;
• Authenticate users;
• Prevent fraud and unauthorized activity;
• Maintain application and website security;
• Improve our products and services;
• Send service-related communications;
• Maintain business records;
• Comply with legal obligations; and
• Perform other legitimate purposes communicated to users.

5. Legal Basis for Processing

Where applicable, BWITESell may process personal information based on:

• Performance of a contract or provision of requested services;
• User consent;
• Compliance with legal obligations;
• Legitimate business interests;
• Protection of users and security; or
• Other lawful grounds recognized under applicable law.

Where consent is required, users may withdraw consent subject to applicable legal and operational limitations.

6. User Responsibilities

Users are responsible for ensuring that information they submit to BWITESell is:

• Accurate;
• Lawfully obtained;
• Relevant to the intended purpose; and
• Submitted with appropriate authorization.

If a user enters information about another person, the user should have a lawful basis and appropriate authority to provide that information.

7. Business Customer Data

BWITESell may provide tools that allow businesses to store or manage information relating to their own customers, employees, suppliers, or other individuals.

Where a business uses BWITESell to process such information, the business remains responsible for ensuring that it has an appropriate legal basis and authority to collect and process that information.

8. Data Security

BWITESell uses reasonable safeguards designed to protect personal data, including where appropriate:

• Access controls;
• Authentication;
• Secure communications;
• Encryption;
• Monitoring;
• Logging;
• Security controls;
• Backups; and
• System maintenance.

No internet-based system can be guaranteed to be completely secure.

Users are responsible for protecting their account credentials and should immediately notify BWITESell if they suspect unauthorized access.

9. Data Retention

Personal information may be retained for as long as reasonably necessary to:

• Provide requested services;
• Maintain accounts;
• Complete transactions;
• Meet legal, accounting, tax, or regulatory requirements;
• Resolve disputes;
• Enforce agreements;
• Prevent fraud; and
• Protect the security of BWITESell and its users.

When information is no longer required, it may be deleted, anonymized, or securely disposed of.

10. Data Sharing

Personal information may be shared with authorized service providers where necessary to provide BWITESell services.

These may include providers of:

• Hosting;
• Cloud infrastructure;
• Communications;
• Email;
• SMS;
• Payment processing;
• Authentication;
• Analytics;
• Security;
• Technical support; and
• Other infrastructure services.

BWITESell may also disclose information where required by law or where reasonably necessary to protect users, the company, or third parties.

11. Data Transfers

Information may be processed or stored in locations outside the country where the user resides.

Where applicable, BWITESell will take reasonable steps to ensure that such processing is subject to appropriate safeguards and applicable data-protection requirements.

12. Privacy Rights

Depending on applicable law, individuals may have rights to:

• Access their personal data;
• Correct inaccurate data;
• Request deletion;
• Request restriction of processing;
• Object to certain processing;
• Request portability of certain data;
• Withdraw consent where applicable; and
• Lodge a complaint with a relevant data-protection authority.

Some requests may be subject to legal, contractual, security, or operational limitations.

13. Identity Verification

To protect personal information, BWITESell may require reasonable verification before responding to certain data requests.

This helps prevent unauthorized individuals from accessing, changing, or deleting another person’s information.

14. Data Breaches

If BWITESell becomes aware of a personal-data security incident, we will assess the incident and take reasonable steps to contain, investigate, and address it.

Where notification is required by applicable law, we will make the required notifications within the applicable timeframe.

15. Children

BWITESell is not intended to knowingly collect personal information from children where such collection is prohibited by applicable law.

If we become aware that personal information has been submitted in violation of applicable requirements, we may take appropriate steps to delete or restrict the information.

16. Changes to This Policy

BWITESell may update this policy from time to time.

The updated version will be published on our website with a revised effective date.

17. Privacy Requests

For privacy-related requests, users may contact BWITESell through:

Website: www.bwitesell.com

Privacy Support: Contact information provided on the BWITESell website.

Please provide enough information for us to identify the relevant account or request.

18. Relationship With Other Policies

This policy should be read together with:

• BWITESell Privacy Policy;
• BWITESell Terms & Conditions; and
• Any applicable service-specific notices.

Where applicable law requires a different standard, the applicable legal requirement will prevail.

BWITESell

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